Certificate in Business Administration Skills

Business Administration Skills – Online

Global Edulink
Online
Precio Emagister

£ 249 - (292 €) £ 49 - (57 )
+ IVA

Información importante

  • Curso intensivo
  • Intermediate
  • Online
  • 25 horas de estudio
  • Duración:
    Flexible
  • Cuándo:
    A elegir
  • Campus online
Descripción

This popular course examines the day-to-day workings of real-world companies and teaches you the techniques that help them to operate successfully. From learning to carry out basic administrative tasks to gaining higher level support skills, this course includes a wide range of units to meet the needs of learners and employers.

This Business Administration Skill course is a job ready qualification that prepares learners for work in a specific industry. The course is designed to give you the knowledge and skills you will need to work in a business administration role and to develop your expertise within the role in areas such as business communication, administration, delivering presentations and presenting business data.

Further this course is designed for learners who are working, or would like to work, in a business administration role within any sector or industry. It’s ideal for those who are new to the role or who have been working at that level for a short period of time. The units and structure of this course are based on the Skills of business and administration.

Información importante
¿Esta formación es para mí?

This Business Administration Skills training course is for people who want to work in administrative support roles in public or private sector organisations, or people who want to improve their administrative and supervisory skills.
This flexible qualification can be tailored to individual learners' and employers' needs and no matter what industry they're in.

¿Qué pasará tras pedir información?

On receiving your request, one of our staff members will call you or send you a message by explaining everything about the course you are requesting information, including how you can sign up, payment options, exam, and enrollment requirements etc.

Precio a usuarios Emagister: Special promotion price.

Requisitos: There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds. Having experience and good academic background will be an advantage to study this course. Learners should be ages 18 or over to undertake the qualification. Good understanding of English language, literacy, numeracy and ICT are required to attend this course.

Instalaciones y fechas

Dónde se imparte y en qué fechas

Inicio Ubicación
A elegir
Online

¿Qué aprendes en este curso?

Stress Management
Interview Techniques
Business Communication
Company management
Building Relationship
Business Meeting
Multicultural Environment
Communication Methods
Decisions Making
Personal Styles

Temario

Description

At the end of the course learners will also take online multiple choice question assessment tests. This online multiple choice question tests are marked automatically so you will receive an instant grade and know whether you have passed the course.

COURSE CURRICULUM

01. PROFESSIONALISM IN THE OFFICE ENVIRONMENT

Positioning of your Job

  • Improving Your Professionalism
  • Enhancing Your Skills
  • Communicating and Building Relationship

02. BUSINESS ETIQUETTE

Fundamentals of Professional Behaviour

  • Interview Techniques
  • Business Meeting
  • Working in Multicultural Environment

03. COMMUNICATION IN BUSINESS ENVIRONMENT

  • Business Communication
  • Different Types of Communication Methods
  • Effective Working for your Company Management

04. CRITICAL THINKING AND DECISIONS MAKING

  • How to face for New Problems
  • Identifying and Solving the Problem
  • Decisions Making

05. TIME MANAGEMENT SKILLS FOR YOUR CAREER

  • Identifying your Goals
  • Effective Energy Distribution
  • Working with Your Personal Styles
  • Building and Establishing your Action Plan

06. DEVELOPING CUSTOMER SERVICE SKILLS

  • Principles of Customer Service.
  • Identifying Customer Needs
  • Customer Service & Telephone Etiquette

07. MANAGING CUSTOMER COMPLAINTS

08. STRESS MANAGEMENT


Información adicional

Career path

There are different paths in which your career could develop. Business and Administration can help you succeed in a support role in any size or type of organisation. These roles include: Secretary Receptionist Administrator Personal assistant Office supervisor team leader