Business and Administration

West Herts College
In company

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Información importante

  • Curso
  • In company
  • Duración:
    2 Years

Suitable for: This NVQ is ideal for employees working in an office environment.

Información importante
Instalaciones y fechas

Dónde se imparte y en qué fechas

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¿Qué aprendes en este curso?

Business and Management


Entry Qualifications

Train to Gain NVQs are available free of charge to all employees aged 19-64 that do not already have a full Level 2 qualification.

Information about the course

This NVQ is ideal for employees working in an office environment.

The following two core units are compulsory - covering the areas essential for success in this work:

  • Carry out your responsibilities at work
  • Work within your business environment

Tailor your course to your experience and skills with a choice of three units from the following:

  • Ensure your own actions reduce risks to health and safety
  • Manage customer relations
  • Manage diary systems
  • Organise business travel and accommodation
  • Deal with visitors
  • Process customer financial information
  • Operate credit control procedures
  • Store, retrieve and archive information
  • Use IT systems
  • Use IT to exchange information
  • Word Processing software
  • Spreadsheet software
  • Database software
  • Presentation software
  • Specialist or bespoke software
  • Use a telephone system
  • Operate office equipment
  • Prepare text from notes
  • Prepare text from shorthand
  • Prepare text from recorded audio instruction
  • Produce documents
  • Work effectively with other people
Este curso está en español. Traducir al inglés