Certificate in Being an Administrative Medical Assistant Online Course

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Discover How to be a Successful Administrative Medical Assistant Learn what it takes to have a successful career as an administrative medical assistant in the exciting and high-demand world of healthcare In this course, you’ll master the basics of scheduling patients’ appointments, surgeries, and hospital admissions. In addition, you’ll discover how to create, maintain, and file medical charts. You’ll also find out how to verify patients’ insurance, create encounter forms (charge tickets), post charges, obtain pre-authorizations from insurers, and schedule return visits.

After that, we’ll go behind the scenes as you learn how to apply diagnostic and procedure codes to patients’ accounts and bill their insurance companies. Next, we’ll explore additional accounts receivable tasks including posting payments and adjustments, billing secondary insurance, and following up on unpaid insurance claims. You’ll also learn what a day sheet is, why it’s important, and how to keep track of all your patient accounts on a daily, monthly, and yearly basis.

Finally, we’ll delve into the basics of keeping a medical office running smoothly—from ordering supplies to scheduling staff meetings and making travel arrangements.

If you’re organized, you’re a “people person,” and you’re interested in a secure job in the healthcare field, a career as an administrative medical assistant may be just what you’re looking for.  This Medical Assistant Online Course will set you on the path to that career and help you determine which aspect of medical information management—from patient contact to billing and coding—suits you best. Course Fast Facts: Only 6 weeks to complete this course
Approximately only 2 to 4 hours per week of study is required This course is delivered 100% on-line and is accessible 24/7 from any...

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Requisitos: Entry requirements Students must have basic literacy and numeracy skills. Minimum education Open entry. Previous schooling and academic achievements are not required for entry into this course. Computer requirements Students will need access to a computer and the internet. Minimum specifications for the computer are: Windows: Microsoft Windows XP, or later Modern and up to...

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¿Qué aprendes en este curso?

Office IT
Medical training
Ms Office
IT Management


There are 12 units of study

The Medical Office and Administrative Medical Assistant
Looking for a fun, challenging job that’s always in demand? If so, AMA (administrative medical assisting) may be just the field for you! In this lesson, we’ll look at the exciting job opportunities for AMAs, the variety of careers they can choose from, and the different settings where they can work.
Ethics, the Law, and HIPAA
The law and medicine go hand-in-hand—so today we’ll look at the laws you’ll want to know if you become an AMA. We’ll cover everything from contracts to malpractice, and delve into HIPAA (a federal act that affects everyone in the health care field). In addition, we’ll take a quick peek at ethics and medical office etiquette.
Computers and Office Equipment
Today we’ll explore the office equipment and computer hardware you’re likely to use as an AMA. In addition, we’ll delve into software—both standard office programs and the specialized software we use in the field of medical information management.

Filing Processes and Equipment
If you think filing is a bore, this lesson will change your mind. You’ll discover what the rainbow of colored stickers on a medical file means, and you’ll even practice creating a patient chart yourself. You’ll also find out why medical offices love lateral files, and you’ll master the tricky rules of alphabetizing. (Yes, it’s more challenging than it looks!)
Records Management
Now that you’re an expert on the outside of a patient chart, it’s time to look inside. Today you’ll find out which forms go in a medical record, and just where you’ll put each one. In addition, you’ll learn about two styles of note-taking: SOAP and CHEDDAR. And finally, you’ll delve into the topic of medical record audits and find out the legal way to correct a patient’s chart.

Appointment Scheduling, Check-In, and Check-Out
It’s time to introduce the star of our show: the patient. Today you’ll learn everything about what we call a patient encounter. We’ll start by talking about the phone skills you can use to make appointments, handle questions, and soothe angry callers. Next, we’ll flip open the appointment book and explore the tricks for scheduling patients easily and efficiently. And finally, we’ll follow a patient’s visit from start to finish, and see how many tasks an AMA does during that appointment.
Reception Area Tasks and Communication Skills
We’ll start this lesson in the waiting room, where you’ll learn more about the tasks a receptionist handles—from opening and closing a medical office to keeping the reception area ship-shape. After that, we’ll talk about some barriers to communicating effectively with patients, and you’ll discover ways to overcome them. We’ll end our lesson by looking at one of the fun and creative jobs that AMAs do: creating informational brochures and teaching aids.

Medical Insurance Basics
Medicare, Medicaid, managed care, commercial insurance—what does it all mean? In today’s lesson, you’ll find out! First, you’ll learn the meaning of terms like managed care, capitation, and fee-for-service.  Next, we’ll explore government programs like Medicare, Medicaid, Workers’ Compensation, and TRICARE. By the time you’re done, you’ll have a good feel for the many types of insurance an AMA handles every day.
The Medical Insurance Claim Form
Did you ever study an insurance claim form? If so, you know it contains dozens of mysterious questions and checkboxes. Well, today you’ll come face-to-face with one of these claim forms—and conquer it. By the end of our lesson, you’ll know how to fill in each field of the CMS-1500 claim form. In fact, you’ll even get to try it yourself!

Diagnostic Coding
Medical coding is a hot field for AMAs, so it’s a great specialty if you’re looking for job security. In today’s lesson, we’ll take a quick look at diagnostic coding and see why it’s both fun and challenging. We’ll take a tour through the ICD-9-CM, talk about the detective work involved in abstracting a diagnostic statement, and explore the steps of coding a diagnosis.

Procedural Coding
We’ll finish up our tour of medical coding today with an overview of procedural coding. First, you’ll learn all about a manual called the CPT and discover how to use it to code everything from surgeries to X-rays to acupuncture. After that, we’ll examine a second manual called the HCPCS (“hix-pix”), which contains codes for ambulances, root canals, and much more. We’ll also delve into anesthesia coding, a tricky but rewarding sub-specialty.

The Business Office
In our final lesson, we’ll visit the business office and talk about how AMAs keep track of the money coming in and going out. In addition, we’ll look at inventory control and supply ordering—two crucial jobs that help keep a medical office running smoothly. Finally, we’ll talk about managing a payroll and investigate several jobs that fall under the umbrella of human resources.

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Through well-crafted lessons, expert online instruction and interaction with your tutor, participants in these courses gain valuable knowledge at their convenience. They have the flexibility to study at their own pace combined with enough structure and support to complete the course. And they can access the classroom 24/7 from anywhere with an Internet connection.

New sessions of each course run every month. They last six weeks, with two new lessons being released weekly (for a total of 12). The courses are entirely Web-based with comprehensive lessons, quizzes,...

Este curso está en español. Traducir al inglés