Cisco IP Telephony course focuses on the Cisco Call Manager and the devices that
register to Cisco Call Manager to complete a Cisco IP Telephony solution. The
course begins with design details and best practices for clustering and the various
deployment options and includes installation and upgrade information and exercises.
The various components of Call Manager are discussed, as are the devices that
constitute an IP telephony solution. To ensure an the student leaves with an understanding
of the entire solution an overview of
gateways is provided and route plans are
covered in depth. The course provides detailed information on the Call Manager
services and configuration exercises. Various methods of Call Manager administration
are covered in the course as well as troubleshooting methods. The lesson on integrating
applications is a natural extension of the material from the Call Manager to the
IP telephony solution. The course includes hands-on laboratory exercises through
out that challenge the student to install, configure and monitor a Cisco Call
Manager cluster of components.
Objetivos
After completing this course the student should be able to :
Identify AVVID and CallManager Components.
Define and list benefits of CallManager Cluster and Deployment Options.
Install the Cisco Call Manager components and upgrade a Call Manager Cluster.
Describe the various IP phone models and list their features.
Configure Cisco Call Manager to support IP Phones.
Identify and configure Catalyst
Switches used in CIPT solutions.
Describe how gateways fit into the CIPT design.
Configure a basic route plan.
Configure a complex route plan.
Configure Call Manger Class of Service.
Configure Call Manager Media resources.
Configure Call Manager features.
Configure Call Admission Control and SRST.
Configure
Cisco Web Attendant.
Configure Extension Mobility.
¿A quién se dirige este curso?
Network Engineers who will be designing IP Telephony solutions that include the
deployment of Cisco Call Manager and Unity products.
Prerequisitos
A fundamental understanding of :
Basic working knowledge of a computer and experience installing software
onto a PC
Basic understanding of network connectivity
Windows 2000 Server experience
Understanding of how network devices get subnet and IP addressing information
VLAN routing and configuration
TCP
networkingConfiguration of dial-peers on H.323 voice-enabled routers
Basic route plan construction
Cisco IOS and Catalyst OS command line basics
IOS Configuration
Knowledge of Telephony Application Programming Interface (TAPI) and
Java Telephony Application Programming Interface (JTAPI) (optional)
Obtained a Cisco Certified Network Associate (CCNA) certification
Taken the Building Cisco Multilayer Switched Networks (BCMSN) course
Taken the Cisco Voice over IP,
Frame Relay and ATM (CVOICE) course
Completion of Cvoice and CIPT classes
Prerequisitos
A fundamental understanding of :
Basic working knowledge of a computer and experience installing software
onto a PC
Basic understanding of network connectivity
Windows 2000 Server experience
Understanding of how network devices get subnet and IP addressing information
VLAN routing and configuration
TCP networking
Configuration of dial-peers on H.323 voice-enabled routers
Basic route plan construction
Cisco IOS and Catalyst OS command line basics
IOS Configuration
Knowledge of Telephony Application Programming Interface (TAPI) and Java
Telephony Application Programming Interface (JTAPI) (optional)
Obtained a
Cisco Certified Network Associate (CCNA) certification
Taken the Building Cisco Multilayer Switched Networks (BCMSN) course
Taken the Cisco Voice over IP, Frame Relay and ATM (CVOICE) course
Completion of Cvoice and CIPT classes
Programa del curso:
Contenido del curso
Course Introduction
Cisco CallManager
Introduction to AVVID and CIPT Components
CallManager Cluster and Deployment Options
Installing Cisco CallManager
Configuring Cisco CallManager to Support IP Phones
Cisco Catalyst
SwitchesCisco
Access GatewaysRoute Plan
Telephony Class of Service
Call Admission Control and Survivable Remote Site Telephony
Cisco IP SoftPhone and Extension Mobility
Manageability and Monitoring Tools
Bulk Administration Tool
Internal Server Tools
