Quality Seal Emagister EMAGISTER CUM LAUDE

Conflict Resolution - Online E-Learning Course - Fully CPD Accredited

HRUK Group
2 opiniones

£ 10 - (12 )

Información importante

  • Short course
  • Beginner
  • Online
  • Duración:
  • Cuándo:
    A elegir

This course is aimed at all staff. This conflict management course raises participants understanding of the background to conflict and the contribution they can make to managing conflict effectively.

Información importante
¿Qué objetivos tiene esta formación?

The objective of this course is to both teach and assess the learner.

Requisitos: There are no requirement for this course. They are perfect for developing your skill set whether it be updating existing knowledge or learning something completely new!

Instalaciones y fechas

Dónde se imparte y en qué fechas

Inicio Ubicación
A elegir


Kevin Berry
Lo mejor The course offered a different view to conflict resolution that has improved my overall ability to communicate and deal with conflict.

A mejorar test coud have been slightly shorter

Curso realizado: Noviembre 2015 | Recomendarías este centro? Sí.
Kelly Caines
Lo mejor The guidance and advice for this course was so detailed I was always able to follow the information without any problems, which left me feeling at ease in my choice of course and provider (HRUK Group).

A mejorar the course was amazing, no improvements.

Curso realizado: Febrero 2015 | Recomendarías este centro? Sí.

¿Qué aprendes en este curso?

Conflict Management
Change Management
Negotiation Skills
Influencing Skills
Delegating Skills
Managing Conflict
Conflict Resolution
Problem Solving
Communication Skills
Time management
Employee Rights


Learning Outcomes: This course will cover the following topics; Explain the purpose of a Conflict Resolution Procedure, Understand Conflict Resolution Procedures, Identify the key roles in Conflict Resolution, Procedures, Understand an employee's right of appeal

Course Duration

The online course requires a minimum of 2 hours to complete in full. This is only a guide to the learning hours required and it depends on how quickly an individual can absorb the information. The learning is online so it can be spread out over multiple sessions or done in one session.

Learners will have access to this course for up to 12 months from the date of joining. There is no time limit to complete the course during this period.

The assessment can be re-taken as many times as the learner requires at no extra cost. We must advise that the questions do change each time. This course is designed to teach as well as assess.

Tutor Support

When you are studying a course it is always useful to know that you have the help and support of tutors that want you to succeed in your studies.

HRUK will be able to provide you with unlimited online email support to help answer any questions that you may have whilst you are studying the course.

Course Compatibility

Our course is fully compatible with PC’s, Mac’s, Laptop, and Tablet and Smartphone devices.

Este curso está en español. Traducir al inglés