Customer Services Course (Level 2)
Curso
Online
*Precio Orientativo
Importe original en GBP:
£ 140
¿Necesitas un coach de formación?
Te ayudará a comparar y elegir el mejor curso para ti y a financiar tu matrícula en cómodos plazos.
Descripción
-
Tipología
Curso
-
Nivel
Nivel básico
-
Metodología
Online
-
Duración
Flexible
-
Inicio
Fechas a elegir
This course is designed around six critical elements of customer service that, when the company lives them, bring customers back to experience service that outdoes the competition
Instalaciones y fechas
Ubicación
Inicio
Inicio
A tener en cuenta
No particular entry requirement for this course.Any one around the world can take up this course online.
Recognized certificate
Easy access of tutor
Learning flexibility
Self-motivated environment
Opiniones
Materias
- Customer service
- Customer Services Course (Level 2)
- Customer Services Course
- Customer Manager
- Customer care
- Customer Relationship
- Customer Service Skills
- Customer satisfaction
- Communication Skills
- Difficult People
- Atención al cliente
- Satisfacción al cliente
- Habilidades de comunicacion
- Personas difíciles
Profesores
Allocated Upon Enrolment
Tutor
Temario
This course is designed around six critical elements of customer service that, when the company lives them, bring customers back to experience service that outdoes the competition
Customer Service Course Online: Key Topics
Customer Service Certification Online, consists of the following four units:
Unit 1 – What is Customer Service
Unit 2 – Telephone Techniques
Unit 3 – Dealing with Difficult Customers
Unit 4 – Solving Customers' Problems
¿Necesitas un coach de formación?
Te ayudará a comparar y elegir el mejor curso para ti y a financiar tu matrícula en cómodos plazos.
Customer Services Course (Level 2)
*Precio Orientativo
Importe original en GBP:
£ 140