Hospitality Service courses with Internship at Israeli hotels

Study in Israel LLC
En eilat (Israel)
  • Study in Israel LLC

US$ 1.950 - (1.675 )
IVA exento

Since Tourism offers a lot a options to work, I decided to signed up on this intership, that was really motivational. The coordinators helped me with the classes and now I work as a tour guide on a big company which is based on UK. For sure ...

LA OPINIÓN DE Florine Colley

Información importante

Tipología Training
Nivel Intermediate
Inicio Eilat (Israel)
Duración 5 Months
Inicio clases 06/09/2017
otras fechas
prácticas en empresa
  • Training
  • Intermediate
  • Eilat (Israel)
  • Duración:
    5 Months
  • Inicio clases:
    06/09/2017
    otras fechas
  • prácticas en empresa
Descripción

Lirom Global Education – Study in Israel LLC was founded in order to provide international students of all ages and backgrounds the opportunity to study abroad in Israel and experience firsthand the benefits of studying in the Startup Nation. With our partnership with Israeli colleges and universities, we offer academic programs for students of all levels interested in studying in Israel.

Together, Ben-Gurion University –Eilat and Study in Israel are now internationalizing BGU-Eilat’s hospitality and culinary arts program. The program will be taught in English and will include internships at the large four and five-star hotels in Eilat.

Información importante
¿Qué objetivos tiene esta formación?

Gain professional experience in hospitality.
Study hotel management from Ben-Gurion University - Eilat, Israel

¿Esta formación es para mí?

- The practical study and internship program is intended for students in the field of hospitality/tourism/lodging.

- Hospitality students should be able to speak and study in English. We offer English language lessons.

- We can assist the student in obtaining the necessary Israeli student visa through the Israeli embassies.

¿Qué pasará tras pedir información?

Eligibility check, please send your resume/CV

Requisitos: - The student must meet the academic requirements from the lessons. - The student will undergo 36 hours of professional internship a week (4 shifts of 9 hours a week). - The one-time application and registration fee of $250 USD (Emagister discount to $150 USD). - Full Tuition of $1,500 USD paid 45 days before program starts. - The student must adhere to the hotel’s guidelines and procedures. - The student must adhere to the program's rules and regulations (no violence, no illegal substances, cannot work during program etc.)

Prácticas en empresa

Instalaciones y fechas

Dónde se imparte y en qué fechas

Inicio Ubicación
06 septiembre 2017
May-2018
eilat
Tel Aviv, Israel
Ver mapa
Inicio 06 septiembre 2017
May-2018
Ubicación
eilat
Tel Aviv, Israel
Ver mapa

Opiniones

F
Florine Colley
10/12/2016
Lo mejor Since Tourism offers a lot a options to work, I decided to signed up on this intership, that was really motivational. The coordinators helped me with the classes and now I work as a tour guide on a big company which is based on UK. For sure I recommend it.

A mejorar .

Curso realizado: Diciembre 2016 | ¿Recomendarías este centro?

¿Qué aprendes en este curso?

Management
Tourism and Hospitality
Hospitality Management
Hospitality
International Tourism Management
Travel and Tourism
International
University
Tourism
Responsible Tourism
Tourism Hospitality
Tourism Hospitality Management
Travel Tourism
Hospitality
Hotel Marketing

Temario

  • From quality of the product to quality of the serviceservice ratingservice quality - definitionsComplaint event - basic terms and chain of servicedefining the compontent of servicemoment of truthThe Internal customerSupply chain of the internal customerIdentifying the internal customer and their expectationsWho is a customer? Evaluating customers: Needs and expectationsDefining service qualityServing the Internal customer - how to motivate workerstools for managing internal customer service - brief/feedbackhow to optimally manage team meetings Service - The invisible waiterEncouraging sales and giving service for free - the tight balancebasic tools for universal service with class exerciseUniversal expectations vs. Individual expectationsCustomers' needs"Give them the pickles" 5 dimensions of providing excellent servicethe challenging customer - Complaint turned into opportunityWho is the challenging customersTools and techniques for managing the challenging customerhow to break the chain of challenging customer5 step model to dealing with challenging customershandling the what and how and the ping-pong method in communicationthe 10 commandments of handling challenging customersProviding service under stressIntroduction to the world of wine and wine servicehow to sell wine and why is it worthwhile?Wine bottle opening ceremony

Información adicional

For Hospitality students in the academic track, the courses are taught in English. A group of students travelling with a faculty member may use the faculty for translation assistance.


WHAT’S INCLUDED IN THE INTERNSHIP?


1)    Pickup and return transportation to and from airport.
2)    Israeli coordinator.
3)    ‘Soft landing’ orientation of Israeli life.
4)    Accommodation – 2 people sharing a double bedroom (single-sex rooms – complex is co-ed).
5)    Free wi-fi at the accommodation.
6)    Three meals a day – served in the hotel employee dining room.
7)    $200 monthly stipend
8)    Bus-pass for the city of Eilat.
9)    Academic studies worth 14 academic credits or culinary certification for Israeli, Middle Eastern,& Mediterranean cuisine.
10)    Internship placement at hotels in Eilat with rotation between two stations.
11)    Uniform to wear while interning in the hotels.
12)    Advanced seminars and workshops in hospitality and hotel management.
13)    Israel & Middle Eastern studies and tours.
14)    Field trips in Eilat and nearby area.
15)    Optional: Lessons in English for non-English speakers or extra Hebrew lessons.
Este curso está en español. Traducir al inglés