Hotel Receptionist & Opera V5 4 Week Course or 9 Weekends

Reception Academy
En London (Inglaterra)

£ 799 - (923 )
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Información importante

  • Curso
  • Nivel intermedio
  • London (Inglaterra)
  • 4 horas lectivas
  • Duración:
    4 Semanas

This popular classroom course, unlike other online courses offered, has been designed for individuals looking to begin a career in the Hospitality industry. Our training ensures you have all the essential skills needed to be an exceptional Hotel Receptionist, leading to potential employment in Hotels worldwide.

Información importante
Instalaciones y fechas

Dónde se imparte y en qué fechas

Inicio Ubicación
Coppergate House, 16 Brune Street, E1 7NJ, London, Inglaterra
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¿Qué aprendes en este curso?

Opera PMS V.5
Check In
Check Out
5* Brand Standards
Practical training
Recruitment session
Career progression
Cancellation policies
Up-selling services
Replica desk
Employment assistance




UK 5* Hotel procedures and brand standards: Customer service procedures; Welcoming guests upon arrival and using correct terminology Checking guests in and out and all other booking/reservation procedures Opera PMS Version 5 reservation system: Checking –In and Checking-Out guests using the software Introduction to Hotel Accounts used in Front of House This market leading hotel reservation software is utilised by many UK and International Hotels Sales & guest interaction: Role play sessions using our replica Hotel Reception desk in our classrooms Becoming familiar with hotel terminology (specific language used in the UK) Learning to up-sell a room to a guest Guest complaint handling Employment Assistance: CV writing skills; guidance on creating the correct CV for Hotels Interview techniques; guidance on how to perform in an interview Career path planning for a clear understanding of your future in the hospitality industry

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