Information Technology Infrastructure Library (ITIL Foundations V3)

Oxford Applied Training
Online

£ 499 - (586 )
+ IVA

Información importante

  • Training
  • Beginner
  • Online
  • 8 horas de estudio
  • Duración:
    Flexible
  • Cuándo:
    A elegir
Descripción

This ITIL Foundation course covers the IT Infrastructure Library best practices. ITIL is globally accepted as the most widely used best practices for IT service management. This training program gives students the necessary knowledge to enter or enhance their career in project management or IT service management. Companies that use ITIL best practices range from the Fortune 500 market, government, DOD, and small businesses. This certification is recognized internationally. This course covers the five main concepts within ITIL: service strategy, design, transition, operation, and continual service improvement.

Información importante
¿Qué objetivos tiene esta formación?

Through this course you will get a good overview of:
Service Management
ITIL and the Service Lifecycle
Service Operation
Continual Service Improvement
Service Management Technology

¿Esta formación es para mí?

Everyone can take this course, although it is most suitable for Science & Technology Professionals;Project Managers

Instalaciones y fechas

Dónde se imparte y en qué fechas

Inicio Ubicación
A elegir
Online

¿Qué aprendes en este curso?

Market
Flash
Design
Technology
Industry
Service Management
Information technology
Service Lifecycle
ITIL Foundation
Service Strategy
Service Design
Outro
Business Value Stubble
SMT
Infrastructure Library

Temario

Module 01

1.1 Intro

1.2 About Scheme

1.3 Levels Of Qualifications

1.4 Qualification Bodies

1.5 The ITIL Foundation Certifcation Stubble

Module 02

2.1 Service And Service Management ­Part 1

2.2 Service And Service Management ­Part 2

2.3 Service Management Processes­ Part 1

2.4 Service Management Processes­ Part 2

2.5 Service Management Best Practices And Summary

Module 03

3.1 Service Management Practices

3.2 Why ITIL

3.3 The Service Lifecycle

Module 04

4.1 Service Strategy Purpose And Objectives

4.2 Service Strategy Scope

4.3 Business Value Stubble

4.4 Key Principles ­Part 1

4.5 Key Principles­ Part 2

4.6 Service Stragey Processes


Module 05

5.1 Service Design Purpose And Objectives

5.2 Scope Of Service Design

5.3 Business Value Service Design

5.4 Service Design Key Principles

5.5 Service Design Processes­ Part 1

5.6 Service Design Processes ­Part 2

5.7 Service Design Processes­ Part 3

5.8 Service Design Processes ­Part 4

Module 06

6.1 Service Transition Purpose And Objectives

6.2 Service Transition Scope And Business Value

6.3 Service Transition Key Principles

6.4 Service Transition Processes ­Part 1

6.5 Service Transition Processes­ Part 2

6.6 Service Transition Processes­ Part 3

6.7 Service Transition Processes­ Part 4

Module 07

7.1 Intro To Service Operation

7.2 Service Operation Basic Concepts

7.3 Service Operation Processes ­Part 1

7.4 Service Operation Processes­ Part 2

7.5 Service Operation Access Management

7.6 Service Operation Functions

Module 08

8.1 Continual Service Improvement Purpose Objectives AndScope

8.2 Continual Service Improvement Key Principles

8.3 Continual Service Improvement Processes

Module 09

9.1 SMT

9.2 SMT Service Automation

9.3 SMT Service Analytics

10.1 How It All Fits Together

10.2 Outro

 

Expert Instructor-Led Training

Oxford Applied Training uses only the industry’s finest instructors in the IT industry. They have a minimum of 15 years real-world experience and are subject matter experts in their fields. Unlike a live class, you can fast-forward, repeat or rewind all your lectures. This creates a personal learning experience and gives you all the benefit of hands-on training with the flexibility of doing it around your schedule 24/7.

 

 

Visual Demonstrations & Multimedia Presentations

Our courseware includes instructor-led demonstrations and visual presentations that allow students to develop their skills based on real world scenarios explained by the instructor.Oxford Applied Training always focuses on real world scenarios and skill-set development.

 

 

Quizzes & Exam Simulators

Oxford Applied Training custom practice exams prepare you for your exams differently and more effectively than the traditional exam preps on the market. You will have practice quizzes after each module to ensure you are confident on the topic you have completed before proceeding.

This will allow you to gauge your effectiveness before moving to the next module in your course. Oxford Applied Training courses also include practice exams designed to replicate and mirror the environment in the testing center. These exams are on average 100 questions to ensure you are 100% prepared before taking your certification exam.

 

 

Social Learning & Networking

Oxford Applied Training has designed a world class Learning Management System (LMS). This system allows you to interact and collaborate with other students and Oxford Applied Training employees, form study groups, engage in discussions in our NOW@ Forums, rate and “like” different courses and stay up to date with all the latest industry knowledge through our forums, student contributions, and announcement features. This LMS is unmatched in the industry and makes learning fun and enjoyable.

 

 

Flash Cards & Educational Games

Oxford Applied Training knows that education is not a one size fits all approach. Students learn in different ways through different tools. That is why we provide flash cards and educational games throughout our courses. This will allow you to train in ways that keep you engaged and focused. Each course will have dozens of flash cards so you can sharpen your skill-sets throughout your training as well as educational games designed to make sure your retention level of the course material extremely high.

 

 

Navigation & Controls

Oxford Applied Training self-paced training programs are designed in a modular fashion to allow you the flexibility to work with expert level instruction anytime 24/7. All courses are arranged in defined sections with navigation controls allowing you to control the pace of your training. This allows students to learn at their own pace around their schedule.