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Microsoft Dynamics CRM Training - Microsoft Dynamics CRM 2011

The Knowledge Academy
En Cardiff (Gales)

£ 1.495 - (1.786 )

Información importante

  • Curso
  • Cardiff (Gales)
  • Duración:
    3 Days
  • Cuándo:
    A elegir

Delegate pack consisting of course notes and exercises Manual Experienced Instructor Refreshments

Información importante
Instalaciones y fechas

Dónde se imparte y en qué fechas

Inicio Ubicación
A elegir
Castle Street, CF10 1SZ, Cardiff, Gales
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¿Qué aprendes en este curso?

Microsoft Dynamics
IT Security


The Knowledge Academy Microsoft Dynamics CRM 2011 Customization and Configuration 3 day course covers the following topics:


During this 3-day tutor led course, delegates will be taught the skills required to customise Microsoft Dynamics CRM to tailor for businesses specifications.

Delegates will learn about auditing, security, design of forms views, and configuration of entities.

This course would be suited for novices or for experienced users of Microsoft Dynamics CRM, as it requires no programming knowledge.


Delegates should:

  • Have a working knowledge of Microsoft Dynamics CRM 2011.
  • Understand relational database functionality
  • Understand key functionality of Microsoft SQL server
  • Although not compulsory, completed “Microsoft Dynamics CRM 2011 applications training”

Who Should Attend

  • Any individual who need experience and training in customising Microsoft Dynamics CRM. This course will be useful for novices and experienced users of Dynamics CRM, and requires no previous knowledge of programing

Course Objectives

Upon completion of this course, candidates should gain knowledge on:

  • Configuring Microsoft Dynamics CRM
  • Customising Microsoft Dynamics CRM 
  • Configuring custom entities, including standard and activity entities
  • Configuring Views, Charts and Forms
  • Design, create and configure Solutions in Microsoft Dynamics CRM
  • Relationships between entities
  • Implement Field Security in Microsoft Dynamics CRM
  • Audition on Microsoft Dynamics CRM components

  Course Outline


  • Business Units and Security Roles
  • Configuring Users and Teams
  • Customizing Microsoft Dynamics CRM Overview
  • Customizing Fields
  • Configuring Auditing
  • Configuring Solutions
  • Customizing Entities
  • Customizing Relationships and Mappings
  • Customizing Forms, Views and Charts
  • Configuring Field Security

Información adicional


  • Gain an understanding of Customising Microsoft Dynamics CRM
  • Recognise and create custom entities
  • Candidates will be able to configure field security
  • Develop knowledge on Auditing Microsoft Dynamics CRM components
  • Courses delivered by world class  training instructors in luxury venues 
  • Includes material and manuals
  • Book Online  or Call   01344 203999 to speak to a training advisor today
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