£ 249 - (293 €) £ 24 - (28 €)
- Curso intensivo
- 20 horas de estudio
- Campus online
¿Qué aprendes en este curso?
This Receptionist Training course is covered following modules:
- Meeting and Greeting Visitors
- The role of the Receptionist
- Principles to create powerful first impression
- Principles to confirm how does you message comes across
- How can you identify the customer needs?
- Learning to Listen
- Handling difficult customers and difficult situation
Method of Assessment:
At the end of the course learners will also take an online multiple choice assessment test. This online multiple choice test is marked automatically so you will receive an instant grade and know whether you have passed the course.
There are different paths in which your career could develop. You can be office manager, team supervisor or you can become a Personal Assistant for company director, executives or for senior management positions.