{"id":75830,"date":"2018-10-23T16:33:15","date_gmt":"2018-10-23T14:33:15","guid":{"rendered":"https:\/\/www.emagister.com\/blog\/?p=75830"},"modified":"2018-10-23T16:33:15","modified_gmt":"2018-10-23T14:33:15","slug":"5-habilidades-necesarias-de-un-director-de-hotel","status":"publish","type":"post","link":"https:\/\/www.emagister.com\/blog\/5-habilidades-necesarias-de-un-director-de-hotel\/","title":{"rendered":"5 Habilidades necesarias de un director de hotel"},"content":{"rendered":"

El director de hotel<\/strong> es uno de los actores m\u00e1s importantes del \u00e1mbito del turismo y el ocio. A pesar de ser un sector con una gran cantidad de negocios con diferentes actividades, los establecimientos hoteleros siguen siendo clave en el mundo tur\u00edstico. Por otro lado, los perfiles de los trabajadores de este sector son cada vez m\u00e1s multidisciplinares. Las principales caracter\u00edsticas de un buen gerente de hotel son que debe ser una persona cualificada y, sobre todo, vers\u00e1til. Sin embargo, deben tener muchas otras aptitudes valiosas.<\/p>\n

Si est\u00e1s interesado en formar parte del mundo de la direcci\u00f3n hotelera, no te pierdas el post de Select Business School, donde encontrar\u00e1s adem\u00e1s el M\u00e1ster en Direcci\u00f3n y Gesti\u00f3n de Empresas de Turismo y Ocio.<\/p>\n

Veamos ahora las 5 principales habilidades que debe tener un buen director de hotel.<\/p>\n

1-. Gesti\u00f3n del personal<\/strong><\/p>\n

Un hotel suele contar con una plantilla extensa y con perfiles muy diferentes. Es este engranaje complementario y complejo el que garantiza el funcionamiento correcto de todos los servicios. Sin embargo, uno de los puntos claves de este funcionamiento es el gerente, una persona emp\u00e1tica que consigue engrasar todas las piezas. Un buen gestor de personal es un organizador de caros y tareas. Esto tendr\u00e1 un impacto directo en el funcionamiento del establecimiento.<\/p>\n

\"\"<\/a><\/h3>\n

2-. Planificaci\u00f3n<\/strong><\/p>\n

Un buen gestor o director debe contar con una caracter\u00edstica primordial: ser organizado. Coordinar el funcionamiento de todos los departamentos de un hotel es imprescindible. Y para ello, se debe estar atento a muchos factores que interfieren en el funcionamiento de una empresa. Proveedores, servicios, colaboraciones, personal, mercado, reputaci\u00f3n, eventos de la zona, etc. Las \u00e1reas que tienen influencia en la actividad de un gerente son de naturalezas muy distintas entre ellas. Por eso, tener capacidades de planificarse es imprescindible.<\/p>\n

3-. Atenci\u00f3n al cliente<\/strong><\/p>\n

Uno de los principales objetivos de un establecimiento hotelero es llenar todas las habitaciones. Por eso, un director de hotel debe ser consciente de la importancia de la atenci\u00f3n al cliente. \u00c9l debe estar al tanto de las recomendaciones de los clientes, sus opiniones y las gestiones de su estancia. Un directivo hotelero debe anticiparse a sus problemas. Analizar a sus hu\u00e9spedes, sus requerimientos y sus preocupaciones es imprescindible para un buen servicio.<\/p>\n

4-. Director de hotel, un comunicador nato<\/strong><\/p>\n

Un directivo hotelero debe gestionar empleados y clientes. Por eso es imprescindible que tenga buenas habilidades comunicativas. Unas buenas dotes comunicativas y de oratoria y el conocimiento de algunos idiomas \u201cextra\u201d le permitir\u00e1n mejorar profesionalmente. Un puesto directivo en este sector tambi\u00e9n necesita conocimientos de relaciones p\u00fablicas, punto importante para progresar econ\u00f3micamente.<\/p>\n

5-. Competencias digitales<\/strong><\/p>\n

Hoy en d\u00eda, un establecimiento hotelero debe afrontar el mundo digital, lleno de plataformas en las que se vierten a diario opiniones. Tener dominio de la gesti\u00f3n hotelera digital permitir\u00e1 convertir esta amenaza en una ventaja.<\/p>\n

\n

M\u00e1ster en Digital business<\/a>
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M\u00c1STER BUSINESS INTELLIGENCE Y BIG DATA<\/a>
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Fuente: SELECT BUSINESS SCHOOL<\/a><\/h5>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

El director de hotel es uno de los actores m\u00e1s importantes del \u00e1mbito del turismo y el ocio. 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