EMAGISTER CUM LAUDE
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EMAGISTER CUM LAUDE
Save 80%
1 Training

Hotel Receptionist

4.6 excellent 9 opinions
1 Training
Online
  • 1 Training
Special Emagister price

90 € 18 
*Guide price
Original amount in GBP:
£ 79  £ 16
PREMIUM COURSE

Important information

Typology Intensive course
Level Beginner
Methodology Online
Class hours 25h
Duration Flexible
Start Different dates available
Online campus Yes
  • Intensive course
  • Beginner
  • Online
  • 25h
  • Duration:
    Flexible
  • Start:
    Different dates available
  • Online campus
Description

Would you like to develop skills and tools that will enable you to start a career as a receptionist? If the answer is yes, this course is right for you.


This Hotel Receptionist Training will help you obtain the basic office skills necessary to perform professionally and efficiently the daily tasks required of a receptionist. As you progress through each lesson you will learn how to become a skilled receptionist in today’s technology-based offices.


If you want to enjoy all the benefits of the course, contact with us through our website so we can provide you with the most relevant information.

Important information
What are the course objectives?

By enrolling to this course, you’ll be able to produce standard documents and you’ll learn about difficult customer handling.
Logging in to this course, you’ll gain knowledge in receptionist and telephone handling skills.
Having this course, you’ll learn master key Microsoft Office programs and social media handling.
In this course, you’ll become masters of data management and record keeping.
This course will gain your knowledge in Travel and Accommodation arranging.
On completion of this course, you’ll gain the best management and customer handling skills.
At the end of this course, you’ll become expert in customer service.

Is this course for me?

Job hunters & School leavers
College or University student & graduates
Personal assistant & Receptionist
Assistant for company director
New or Temporary staff
Switchboard operator & Front desk operator
Office clerk & Administration Assistant
Travel managers & tour assistants
Front desk supervisor or manager

How do I enrol?

On receiving your request, one of our staff members will call you or send you a message by explaining everything about the course you are requesting information, including how you can sign up, payment options, exam, and enrollment requirements etc.

Precio a usuarios Emagister: Special promotion price.

Requirements: You’ll need a computer or tab with an internet connection and Microsoft Office software installed in it. Also, it’s better to have a notepad and a pen with you.

Facilities (1)
Where and when
Starts Location
Different dates available
Online
Starts Different dates available
Location
Online

Opinions

4.6
excellent
Course rating
100%
Recommended
4.7
excellent
Centre rating

Reviews on this course

A
Adelson Brown
16/02/2017
What I would highlight: I enjoyed the layout of the course and the way it was imparted.
What could be improved: No
Course taken: Febrero 2017
Would you recommend this centre?: yes
A
Aamena Ruksaar
15/05/2017
What I would highlight: After I completed this course I’ve found a job and I’m very happy.
What could be improved: Nothing
Course taken: Mayo 2017
Would you recommend this centre?: yes
D
Dennis Brown
30/07/2017
What I would highlight: This course has helped me to boost my knowledge about what it is really necessary in a professional receptionist environment. It encouraged me to work independently and professionally. I highly recommend it to anyone wanting to improve their skills.
What could be improved: Nothing
Course taken: Julio 2017
Would you recommend this centre?: yes
Reviews gathered by Emagister & iAgora

What you'll learn on the course

Receptionist
Customer Service
Difficult People
Data Management
Personal Assistant
Record Keeping
Hotel Receptionist
Difficult Customers
Professional Receptionist
Switchboard Operator

Course programme

Description

COURSE CURRICULUM

DOWNLOAD MATERIAL

  • Additional Course Materials for Hotel Receptionist

MODULE 01

  • Professional Receptionist Training Course Objectives
  • The 90: 90 Principle to create a powerful first impression
  • Hot Telephone Tips
  • Get the facts- ask the right questions
  • Discuss Solutions- learning to listen
  • Dealing with difficult customers

MODULE 02

  • Practice good telephone skills
  • Managing database and company files
  • Booking or Reservation procedure
  • Deal effectively with security and safety issues
  • Successful Meetings & Minutes
  • Meeting Arrangements
  • Arranging Business Travel and Accommodation
  • Email Tutorial
  • How to use Social Media to promote your company
  • Minute Taking
  • Microsoft Excel Tutorial
  • MS PowerPoint Tips
  • MS Word Tips & Tricks

Course Duration: 

You will have 2 Months (60 days) access to your online study platform from the date you purchased (enrolled) the course. The course is self-paced so you decide how fast or slow the training goes. If you need to extend your course access duration, it can be done at any time by extending your subscription.

How will I be assessed?

  • At the end of the course you will have one Quiz test that will be marked automatically and you will be received an instant grade.
  • You will have a mock exam that you can prepare yourself for the final exam. After successfully passed your exam, you only need to pay £30 for your certificate.

Additional information

Career path

You can start your employment as a hotel receptionist/Switchboard operator/Telephonist and you move up as front desk supervisor and manager. As this is very important figure for organisation in hospitality industry you can work for high profile organisation with your experience.

Este curso se ha traducido del español al inglés con Google Translate. No traducir el español