¡80% de ahorro!
¡80% de ahorro!
Global Edulink

Hotel Receptionist Training

4.3 fantástico 11 opiniones
Global Edulink
Online
  • Global Edulink
Precio Emagister

278 € 55 
+ IVA
*Precio Orientativo
Importe original en GBP:
GBP 249  GBP 49
CURSO PREMIUM

Información importante

Tipología Curso intensivo
Nivel Intermediate
Metodología Online
Duración 365
Inicio Fechas a elegir
  • Curso intensivo
  • Intermediate
  • Online
  • Duración:
    365
  • Inicio:
    Fechas a elegir
Descripción

Would you like to work in the hospitality industry? Do you have social skills and can you talk to clients? Is this course for you! Emagister presents you Hotel Receptionist Training so that you can achieve all your objectives!

As a hotel receptionist, you are the public face of the company, and having confidence, competence and professionalism in that role is crucial if you want to progress in your career. Employers within the hotel / hotel industry seek reception staff who can work efficiently and effectively, and who can relate well with guests and attract recurring business: the Global Edulink hotel receptionist training course will help you learn or increase these skills.

With the help of this training, you can get to work as a hotel receptionist, telephone switchboard operator or telephone operator to a supervisor or reception manager. Being an important figure in your organization can make your employer repeat the habit if you are not only good at your job, but also willing to move forward and offer excellent customer service at any time.

This course aims to help students impress employers or potential employers with their dedication to self-improvement and their bank of outstanding skills. Perfect your general reception, telephone, switchboard and office capabilities so that you work with the highest industry standards so that you can be highly employed in the hotel or hotel sector.

If you have questions or questions, ask for more information through the Emagister website and Global Edulink will contact you.

Información importante
¿Esta formación es para mí?

– Seeking work as a Receptionist within the hotel/hospitality industry?

– A new or temporary Receptionist, aiming to improve your existing skills, and develop or learn best practice for working in the hotel/hospitality industry?

– An experienced Receptionist who wishes to improve your existing skills?

If so, then Global Edulink’s Hotel Receptionist Training can help you to develop and build upon your existing skills and natural abilities and help you to gain employment or promotion.

With the help of this training, you can progress from working as a hotel Receptionist, Switchboard Operator or Telephonist to working as a front desk supervisor or manager. Being a prominent figure in your organisation can bring your employer repeat custom if you are not only good at your job but also willing to improve and deliver excellent customer service at all times.

¿Qué pasará tras pedir información?

On receiving your request, one of our staff members will call you or send you a message by explaining everything about the course you are requesting information, including how you can sign up, payment options, exam, and enrollment requirements etc.

Precio a usuarios Emagister: Special promotion price.

Requisitos: You must be aged 16 years or older and have a basic understanding of English Language and Literacy, but no previous experience or qualifications are necessary to enrol. Students from all backgrounds are welcome to apply.

Ubicación

Inicio

Online

Inicio

Fechas a elegir Matrícula abierta

Opiniones

4.3
fantástico
Valoración del curso
87%
Lo recomiendan
4.5
fantástico
Valoración del Centro

Opiniones sobre este curso

F
Former student .
30/08/2016
Lo mejor: Indeed, unquestionably one of the best encounters of my life. I truly felt delighted in doing the hotel receptionist training. The staff there was incredible and truly helped me a considerable measure when I required it, made me feel exceptionally welcome.
A mejorar: Everything OK.
Curso realizado: Agosto 2016
¿Recomendarías este centro?:
T
Tom Larios
30/12/2016
Lo mejor: Nice people, good teacher. I found useful the part we talked about finding solutions and dealing with complaints
A mejorar: Everything is absolutely good.
Curso realizado: Diciembre 2016
¿Recomendarías este centro?:
E
Elaine
01/01/2017
Lo mejor: The best: people skills, problem solving, empathy success. It was in-depth and plain english and easy to understand.
A mejorar: I would like to have taken this with a business course to compliment both sides.
Curso realizado: Enero 2017
¿Recomendarías este centro?:
G
Garfield
02/01/2017
Lo mejor: I love working with different people. The skills they teach are good to find a job. Found useful how to speak with customers, answer the phone and information about receptcion.
A mejorar: Nothing
Curso realizado: Enero 2017
¿Recomendarías este centro?:
G
Garry
04/01/2017
Lo mejor: Amazing, it was not boring. I improved my sills. I loved the interaction. The workshop was amazing
A mejorar: The signing to the course was a little bit unprofessional.
Curso realizado: Enero 2017
¿Recomendarías este centro?:
* Opiniones recogidas por Emagister & iAgora

¿Qué aprendes en este curso?

Minute Taking
Receptionist
Access
Customer Service Skills
Hospitality
Materials
Global
Industry
Managing Database
Meeting Arrangements
Discuss Solutions
Reservation procedure
Email Tutorial
Microsoft Excel Tutorial
MS PowerPoint Tips
MS Word Tips & Tricks
MS Word Tips & Tricks
Successful Meetings

Temario

COURSE CURRICULUM

DOWNLOAD MATERIAL

  • Additional Course Materials for Hotel Receptionist

MODULE 01

  • Professional Receptionist Training Course Objectives
  • The 90: 90 Principle to create a powerful first impression
  • Hot Telephone Tips
  • Get the facts- ask the right questions
  • Discuss Solutions- learning to listen
  • Dealing with difficult customers

MODULE 02

  • Practice good telephone skills
  • Managing database and company files
  • Booking or Reservation procedure
  • Deal effectively with security and safety issues
  • Successful Meetings & Minutes
  • Meeting Arrangements
  • Arranging Business Travel and Accommodation
  • Email Tutorial
  • How to use Social Media to promote your company
  • Minute Taking
  • Microsoft Excel Tutorial
  • MS PowerPoint Tips
  • MS Word Tips & Tricks

Información adicional

Career path

Tailored specifically to the hotel/hospitality industry, this course covers all the key requirements of a hotel Receptionist, aiding the development of skills in:

– Customer service;

– Telephone handling;

– Switchboard use;

– Database management;

– Bookings/reservations;

– IT skills including Microsoft Word and Excel;

– How to arrange and organise meeting rooms and accommodation.


Este curso está en español. Traducir al inglés