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Hudson Courses Limited

ITIL® Release, Control and Validation (official exam included)

5.0 excelente 1 opinión
Hudson Courses Limited
Online
Precio Emagister

1.758 € 623 
*Precio Orientativo
Importe original en GBP:
£ 1.549  £ 549

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Metodología Online
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Descripción

Would you like to give an impulse to your professional life? If so, you should check this ITIL® Release, Control and Validation (official exam included) course, organized by Hudson Courses Limited, that Emagister.co.uk has added to its catalogue.

ITIL, formally an acronym for Information Technology Infrastructure Library, is a set of detailed practices for IT service management (ITSM) that focuses on aligning IT services with the needs of business. In its current form (known as ITIL 2011), ITIL is published as a series of five core volumes, each of which covers a different ITSM lifecycle stage.

ITIL describes processes, procedures, tasks, and checklists which are not organization-specific, but can be applied by an organization for establishing integration with the organization’s strategy, delivering value, and maintaining a minimum level of competency. It allows the organization to establish a baseline from which it can plan, implement, and measure. It is used to demonstrate compliance and to measure improvement.

ITIL is globally accepted as the most widely used best practices for IT service management. Companies that use ITIL best practices range from IT companies, the Fortune 500 market, governments, and small businesses. ITIL is used internationally.

Click on our website Emagister.co.uk in order to find all the information related to the course. We will inform you about the course without any obligation.

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Precio a usuarios Emagister:

Requisitos: In order to undertake this course and sit the exam, you must have passed the ITIL Foundation exam first. It is recommended however that you have also obtained the ITIL Practitioner certification as well.

Instalaciones (1) y fechas
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Inicio Ubicación
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Online
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Online

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5.0
excelente
Valoración del curso
100%
Lo recomiendan
4.7
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Valoración del Centro

Opiniones sobre este curso

C
CHRIS SABIN
28/01/2017
Lo mejor: Due to some unwanted issues, I couldn’t join the first 6 months of the course, but now they have shifted me with a better course and also gave a whole year to complete this.
A mejorar: nothing to improve
Curso realizado: Enero 2017
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¿Qué aprendes en este curso?

IT
Technology
Process management
IT risk
Process Improvement
Service Operations
Service Management
Service level management
RCV
RCV process

Temario

Course Programme


This course bundle includes the ITIL Release, Control and Validation course material, plus the official ITIL exam. Scroll down to see what’s covered in this course.
 

Course 01 – Course Introduction – 12m
Topic A – Course Organization
Topic B – Course Conventions & Agenda


Course 02 – Release, Control & Validation – 36m
Topic A – Introduction to Release, Control & Validation
Topic B – Release, Control & Validation Principles
Topic C – Release, Control & Validation Summary


Course 03 – RCV Processes – 4h 12m
Topic A – Change Management
Topic B – Service Asset & Configuration Management
Topic C – Release & Deployment Management
Topic D – Service Validation & Testing
Topic E – Request Fulfillment
Topic F – Change Evaluation
Topic G – Knowledge Management
Topic H – RCV Processes Summary


Course 04 – Organizing & Technology – 1hr 8m
Topic A – Organizing RCV
Topic B – Release Control & Validation Technology
Topic C – Implementing RCV
Topic D – Organization & Technology Summary
Mock Exam
Este curso está en español. Traducir al inglés