¡5% de ahorro!
Learn Opera PMS and hotel procedures
Reception Academy

Opera PMS Hotel Software - 2 Weekend Course - Accredited by the Institute of Hospitality

5.0 excelente 4 opiniones
Reception Academy
En City of London (England)

452 € 429 
*Precio Orientativo
Importe original en GBP:
£ 399  £ 379

Información importante

Tipología Short course
Nivel Beginner
Lugar City of london (England)
Duración 5
Inicio Fechas a elegir
  • Short course
  • Beginner
  • City of london (England)
  • Duración:
    5
  • Inicio:
    Fechas a elegir
Descripción

Are you looking to gain technical knowledge and skills required to work as a hotel receptionist in the United Kingdom and abroad? The Hotel Receptionist & Opera PMS London Course offered by Reception and published in emagister.com is the right choice.

The course is aimed at everyone looking for start their career within the hospitality industry, no experience required. It is the shorter version of the full Hotel Receptionist Course. Nevertheless, it covers the UK 5 stars hotel essential procedures and brand standards including welcoming guests, reservation procedures, booking over the phone and dealing with client complaints, among others. Candidates will also learn how to operate the most used reservation system: Opera Property Management System V5 Full Service. This is the most popular hotel software and most job applications require experience with this software. Practical training includes check-in and check-out, as well as creating bookings and cancellations with Opera.

The intensive training consists of five days. Candidates will have access to an individual computer. Upon successful completion of the course, they will gain a certificate from Reception Academy.

Información importante
¿Qué objetivos tiene esta formación?

Upon completion all students shall be familiar with using Opera PMS to create bookings, complete check-ins, check-outs, process cancellations, carry out amendments, exchange foreign currency etc.
This provides our students with a working knowledge of Hotel procedures and prepares them to run the reservation system efficiently.

¿Esta formación es para mí?

There are no restrictions for attendance however we generally recommend this course for applicants with some previous Hotel Receptionist experience.

¿Qué pasará tras pedir información?

To enrol, book online:

- Visit our website
- Choose the course you want to do
- Decide the preferred start date for your course
- Select your preferred time
- Choose your payment option (paid-in-full discounted rate or instalment rate)
- Enter your details (including payment details)
- You will receive an email confirmation of booking
- Please complete the registration process by adding a password for your account.

: Take advantage of our Advanced Purchase Rate and benefit from a 5% discount. Book any classroom course at least 6 weeks before the course is due to start and automatically receive a 5% discount on check out.

Requisitos: Conversational level of English and passion for the Hospitality Industry. Those applicants who do not have a conversational level of English are advised to complete our Hospitality English Language course.


Instalaciones (1) y fechas
Dónde se imparte y en qué fechas
Inicio Ubicación Horario
Fechas a elegir
City of London
Coppergate House, 16 Brune Street, E1 7NJ, London, England
Ver mapa
Monday to Friday, 16:30 - 20:30
Inicio Fechas a elegir
Ubicación
City of London
Coppergate House, 16 Brune Street, E1 7NJ, London, England
Ver mapa
Horario Monday to Friday, 16:30 - 20:30

Opiniones

5.0
excelente
Valoración del curso
100%
Lo recomiendan
4.8
excelente
Valoración del Centro

Opiniones sobre este curso

J
Justyna
18/07/2018
Lo mejor: Thank you Reception Academy for gave me an incredible open door in hospitality industry.Enormous thank you to Ramin Semsar my Saturday instructor for all what he improved in me. It was a phenomenal time with him. I completely prescribed Reception Academy to those who want to save their future
A mejorar: -
Curso realizado: Julio 2018
¿Recomendarías este centro?:
S
Sonya Soares
14/01/2018
Lo mejor: It has been a great experience in this 4 week course & training given by Ramin Semsar (the mentor) where I can actually feel that I am enhancing my essential abilities.I profoundly prescribe this course in Reception Academy to everybody, & thank you for your incredible showing Ramin, I will recall this experience and utilize the methods and aptitudes .
A mejorar: -
Curso realizado: Enero 2018
¿Recomendarías este centro?:
M
Michela Porcu
04/02/2017
Lo mejor: Studying at Reception Academy was one of the best choices that I have ever made. I would highly recommend it to all those people who wants to start a career in the Hospitality Industry.Thank you very much Reception Academy! A special thank to Daniel. This was a wonderful experience with amazing people. My experience was great and I am still riding on that. There is no better place to learn about Opera Software. Thank you very much!
A mejorar: Nothing.
Curso realizado: Febrero 2017
¿Recomendarías este centro?:
* Opiniones recogidas por Emagister & iAgora

¿Qué aprendes en este curso?

Decision Making
Telephone Skills
Conflict Resolution
Problem Solving
Hotel Management
Communication Skills
Hotel Marketing
Hotel reception
Opera
Hotel Experience
Reception
Booking procedures
Hotel terminology
Opera options
Hotel accounts
Hotel Receptionist
Opera PMS

Temario

Course material covered:

  • Understanding the role of a Hotel Receptionist
  • Checking Availability & Quoting Rates
  • Analysing Occupancy via the Rate Grid
  • Introduction to Hotel Accounts
  • Reservation procedures
  • Billing & Payments
  • Billing Instructions: POA & City Ledger (Billback)
  • Booking Procedures
  • Room Allocations
  • Check-Ins and Check-Outs
  • Booking via telephone
  • Traces
  • Routings
  • Adjustments
  • Rebates
  • Fixed Charges
  • Sharer
  • Use of Hotel Terminology
Este curso está en español. Traducir al inglés