Opera PMS Hotel Software - 2 Weekend Course - Accredited by the Institute of Hospitality

Curso

En London (Inglaterra)

¡5% de ahorro!
442,61 € IVA inc.

*Precio Orientativo

Importe original en GBP:

£ 379 £ 399

Más información

¿Necesitas un coach de formación?

Te ayudará a comparar y elegir el mejor curso para ti y a financiar tu matrícula en cómodos plazos.

900 49 49 40

Llamada gratuita. Lunes a Viernes de 9h a 20h.

Descripción

  • Tipología

    Taller intensivo

  • Nivel

    Nivel básico

  • Lugar

    London (Inglaterra)

  • Horas lectivas

    20h

  • Duración

    5 Días

  • Inicio

    Fechas a elegir

Learn Opera PMS and hotel procedures

Are you looking to gain technical knowledge and skills required to work as a hotel receptionist in the United Kingdom and abroad? The Hotel Receptionist & Opera PMS London Course offered by Reception and published in emagister.com is the right choice.

The course is aimed at everyone looking for start their career within the hospitality industry, no experience required. It is the shorter version of the full Hotel Receptionist Course. Nevertheless, it covers the UK 5 stars hotel essential procedures and brand standards including welcoming guests, reservation procedures, booking over the phone and dealing with client complaints, among others. Candidates will also learn how to operate the most used reservation system: Opera Property Management System V5 Full Service. This is the most popular hotel software and most job applications require experience with this software. Practical training includes check-in and check-out, as well as creating bookings and cancellations with Opera.

The intensive training consists of five days. Candidates will have access to an individual computer. Upon successful completion of the course, they will gain a certificate from Reception Academy.

Instalaciones y fechas

Ubicación

Inicio

London (Inglaterra)
Ver mapa
Coppergate House, 16 Brune Street, E1 7NJ

Inicio

Fechas a elegirMatrícula abierta

A tener en cuenta

Upon completion all students shall be familiar with using Opera PMS to create bookings, complete check-ins, check-outs, process cancellations, carry out amendments, exchange foreign currency etc.
This provides our students with a working knowledge of Hotel procedures and prepares them to run the reservation system efficiently.

There are no restrictions for attendance however we generally recommend this course for applicants with some previous Hotel Receptionist experience.

Conversational level of English and passion for the Hospitality Industry. Those applicants who do not have a conversational level of English are advised to complete our Hospitality English Language course.

Reception Academy's students are trained in accordance with 5 star brand standards of international hotels. Through tailored courses we prepare these skilled candidates to successfully embark upon Hospitality careers. In partnership with over 800 Hotels we maintain a 95% employment success rate for our graduates.

To enrol, book online:

- Visit our website
- Choose the course you want to do
- Decide the preferred start date for your course
- Select your preferred time
- Choose your payment option (paid-in-full discounted rate or instalment rate)
- Enter your details (including payment details)
- You will receive an email confirmation of booking
- Please complete the registration process by adding a password for your account.

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Opiniones

Materias

  • Ópera
  • Hotel Management
  • Decision making
  • Hotel Marketing
  • Hotel reception
  • Opera PMS
  • Communication Skills
  • Problem solving
  • Conflict resolution
  • Booking procedures
  • Hotel terminology
  • Telephone Skills
  • Reception
  • Hotel Experience
  • Hotel Receptionist
  • Hotel accounts
  • Opera options

Profesores

TBC TBC

TBC TBC

TBC

Temario

Course material covered:

  • Understanding the role of a Hotel Receptionist
  • Checking Availability & Quoting Rates
  • Analysing Occupancy via the Rate Grid
  • Introduction to Hotel Accounts
  • Reservation procedures
  • Billing & Payments
  • Billing Instructions: POA & City Ledger (Billback)
  • Booking Procedures
  • Room Allocations
  • Check-Ins and Check-Outs
  • Booking via telephone
  • Traces
  • Routings
  • Adjustments
  • Rebates
  • Fixed Charges
  • Sharer
  • Use of Hotel Terminology

Más información

¿Necesitas un coach de formación?

Te ayudará a comparar y elegir el mejor curso para ti y a financiar tu matrícula en cómodos plazos.

900 49 49 40

Llamada gratuita. Lunes a Viernes de 9h a 20h.

Opera PMS Hotel Software - 2 Weekend Course - Accredited by the Institute of Hospitality

442,61 € IVA inc.

*Precio Orientativo

Importe original en GBP:

£ 379 £ 399