Reception Academy

Reception Academy

Sobre el centro

Reception Academy was founded in 2008 with the main objective of providing Hotels with exceptionally skilled staff in all departments. During these times in the Hospitality Industry it became apparent that the majority of applications coming through for Receptionist positions were rejected due to lack of experience. Whilst some applicants seemed to have the passion and desire to work in Hotels, due to their lack of knowledge and skills, they would not be given a chance to prove this in interviews.

Displeased about the high student fees that are going up more and more each day and wanting to give those passionate individuals an opportunity to start a new career, The Hotel Receptionist and Opera Training Course was created. This course along with our other Hospitality related courses take place at our training center which is located in the heart of London.

Reception Academy offers a number of Hospitality courses catering for every level of skill and experience: from introductory courses covering the basics of Hotel Receptionist to learning and development right up to managerial courses.

Skills to help get a job in Hotels

During our 4 week Hotel Receptionist and Opera V5 course we also offer 2 Days Recruitment Workshop including creating Industry-Specific CVs, Hospitality Interview Skills & Preparation, Grooming Standard Polices, Expertise of the Market, which give you the knowledge and confidence to find employment in Hotels of your choice. Created in connection with Hotels and based on their own requirements, our courses are specifically designed for individuals who only have always dreamt about working in major Hotel brands in UK.

Best reasons for choosing us

We only use the latest technology
No hidden costs
Bright airy training rooms with natural daylight
Maximum of 12 students per class
Hands on training using a dedicated laptop per student
Practical training using props and equipment
Fun interactive exercises
Hotel and Reception Academy CV which stand out from other CVs
Handy central London location
Help and support along the way and after completion of the training
Trainers with years of experience in the industry
Close and strong network with Hotels
Caring and helpful staff

As an accredited institution of the BAC we can also offer visa application assistance for Non-EU students, subject to UK visa eligibility requirements.

For more information please visit our website, our Facebook page and LinkedIn.

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Cursos destacados

Reception Academy
Exceeding Guest Expectations, Impressing Your Guests With Excellence
3.0 1 opinión
Reception Academy
  • Curso
  • Online
  • Nivel básico
  • Fechas a elegir

...offer solutions in a highly professional manner. Being able to anticipate your guests’ needs will help you greatly in developing your skills and stand... Aprende sobre: Guest Expectations, Customer satisfaction, Reception Skills... Ver más


21 
+ IVA
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¡5% de ahorro!
  • Curso
  • London (Inglaterra)
  • Nivel básico
  • Fechas a elegir
  • 20h - 5 Días

...This shorter “fast track” course is ideal for those individuals who have little time to study and wish to refine their existing skills and learn the Opera PMS... Aprende sobre: Opera PMS, Organizational Skills, Hotel reception... Ver más

Descuento por matrícula anticipada

395 € 374 
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  • Curso
  • Online
  • Fechas a elegir
  • 1 Día
Improve your receptionist skills online!

...Topics covered in the Message Handling Online Course: • How to take a message professionally • Using message templates • Transferring messages into a hotel... Aprende sobre: Communication Skills, Telephone answering, Telephone Skills... Ver más


20 
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¡5% de ahorro!
  • Curso
  • London (Inglaterra)
  • Nivel básico
  • Fechas a elegir
  • 20h - 5 Días
Learn Opera PMS and hotel procedures

...Are you looking to gain technical knowledge and skills required to work as a hotel receptionist in the United Kingdom and abroad? The Hotel Receptionist... Aprende sobre: Communication Skills, Conflict resolution, Booking procedures... Ver más

Descuento por matrícula anticipada

451 € 428 
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  • Curso
  • Online
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...Choose your payment option - Enter your details (including payment details) - You will receive an email confirmation of booking - Please complete the registration... Aprende sobre: Skills and Training, English Conversation, Communication Skills... Ver más


11 
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  • Online
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  • 1 Día
Improve your telephone manner

...how to transfer phone calls, handle difficult customers and end a conversation. It is an online course which teaches you telephone handling in just... Aprende sobre: Problem solving, Communication Skills, Decision making... Ver más


23 
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  • Curso
  • Online
  • Fechas a elegir
Become an exceptional salesperson!

...to listen to conversations and instructions as many times as you find necessary. The online course also allows you to print material directly from the learning system... Aprende sobre: Skills and Training, Sales Strategy, Persuasion Skills... Ver más


28 
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  • Curso
  • Online
  • Nivel básico
  • Fechas a elegir

...or uplifting manner. Use certain lines and words sensibly and create a tone of voice that is unmistakably in line with 5 star standards. All online courses... Aprende sobre: English language, Hospitality English, Language skills... Ver más


27 
+ IVA
Añadir al comparador
  • Curso
  • Online
  • Nivel básico
  • Fechas a elegir

...Learn to use "Buzz Words" sensibly and create a tone of voice that is unmistakably in line with 5 star standards. In this module we cover... Aprende sobre: Guest Expectations, Telephone answering, Reservations Agent... Ver más


10 
+ IVA
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  • Curso
  • Online
  • Nivel básico
  • Fechas a elegir

...All online courses are available instantly once purchased. Topics covered: ✅ How to behave when interacting with other professionals ✅ Research & Preparation... Aprende sobre: Dress code, Inglés turístico, Research and development... Ver más


18 
+ IVA
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Próximas convocatorias

¡5% de ahorro!
  • Curso
  • London (Inglaterra)
  • Agosto
  • 20h - 5 Días

...During five days you will learn and develop skills, such as customer care and service, and staff recruitment. Do not hesitate to ask for more information... Aprende sobre: IT Management, Hotel Experience, Hospitality management... Ver más

Descuento por matrícula anticipada

564 € 536 
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Opiniones (1)

100%
Lo recomiendan
3.0
bueno
Valoración del Centro

Exceeding Guest Expectations, Impressing Your Guests With Excellence

S
Sandra Llano
3.0 21/02/2018
Lo mejor: Incluye ejemplos prácticos que pueden dar ideas como sorprender positivamente los clientes en situaciones inesperadas.
A mejorar: No es muy económico ya que la grabación en total dura 30 minutos y tienes un mes de acceso al curso.
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Historia

Reception Academy was founded in 2008 as a result of severe shortage of skilled and fully trained hotel receptionists in London. The founding team worked in hotels themselves at that time and decided to create a concept that would help young people to get the skills at an affordable price. The finished concept was presented to big hotel chains and it soon became clear that graduates from Reception Academy would have a great knowledge which is relevant to hotels, giving graduates from Reception Academy a clear advantage over other applicants . The product has been improved ever since and Reception Academy is currently working on further training courses such as Reception Supervisor, Reservations Agent, Hotel Accountant etc. Same concept, same great training, same job opportunity and affordable price. Hotels today greatly benefit from Reception Academy students as they simply log on to our website and select the students they like. Simple!

Ventajas de estudiar aquí

Practicle Training, (including operating Fidelio Opera PMS) Connection with hotelsFun and informative course