Diploma in Travel & Tourism (Level 4)

Course SyllabusThis course consists of following units:


Unit 1 - Introduction to Travel & Tourism
Unit 2 - The Tourism Products & Services
Unit 3 - The Travel & Tourism System
Unit 4 - Managing Tour Operations
Unit 5 - Marketing in Travel & Tourism
Unit 6 - Quality Management and Customer Care
Unit 7 - Human Resource Management
Unit 8 - Transport Management
Unit 9 - Transport and Environment
Unit 10 - Crisis Management
Unit 11 - Managing Public Awareness Programmes
Unit 12 - Sustainable Tourism & Development