4 CORE UNITS
1- Customer Service in Travel and Tourism.
2- The Balearics as a destination.
3- Investigating travel and tourism.
4- Marketing travel and tourism products and services.
14 SPECIALIST (14 de las 15 que se detallan a continuación)
5- Communication and employability skills for IT.
6- Business Software application (Amadeus).
7- Retail and business travel operations.
8- IATA (air fares and ticketing).
10- Investigating the cruise sector.
11- Employment law.
12- Contract and business law.
13- Preparing for employment in the tourism and hospitality industry.
14- Workexperience in the travel and tourism industry.
15- Events, conferences and exhibitions.
16- Business Communication.
17- Internet and e-business.
18- Roles and responsibilities of Holidays Reps.
19- Sustainable Tourism development.