Advanced Management: Cross Selling and Up Selling
Curso subvencionado para desempleados
En London (Inglaterra)
*Precio Orientativo
Importe original en USD:
$ 4.500
¿Necesitas un coach de formación?
Te ayudará a comparar y elegir el mejor curso para ti y a financiar tu matrícula en cómodos plazos.
Descripción
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Tipología
Subvencionado a desempleados
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Lugar
London (Inglaterra)
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Duración
5 Días
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Inicio
Fechas a elegir
The more products or services a customer buys from a company the more likely they are to stay with thatcompany. If you want to add value for your customers and build loyalty while improving sales this is thecourse for you. This course teaches you all the skills needed to add value to customers’ personal orprofessional lives while increasing sales for your company. You will leave training with a new attitude towardselling and the skills to be successful in cross selling upselling and overcoming resistance. And the best partis your customers will feel served not sold.
Instalaciones y fechas
Ubicación
Inicio
Inicio
A tener en cuenta
Managers
Sales representatives
Marketing agents
Retailers
The center will contact you once you have sent your information through the form
Opiniones
Materias
- Management
- Sales
- Cross selling
- Upselling
- Benefits
- Sales Training
- Customer
- Sales and service
- Customer ordered
- Customers resist
- Customer resistance
Temario
- Bringing Value to Customers
- Understanding how combining sales and service is the best way to serve customers
- Bringing value to customers through cross selling and upselling
- Matching features and benefits to customer needs
- Adding Value Through Cross Selling
- Identifying the three types of cross selling
- Understanding why people buy
- Listening for cross selling opportunities
- Creating opportunities for cross selling
- Bridging to the offer
- Questioning to grab interest
- Introducing benefits
- Gaining commitment
- Adding Value Through Up Selling
- Increasing the quantity of the customer’s order
- Upgrading the product the customer ordered
- Understanding when to upsell
- Questioning to determine customer needs
- Introducing benefits
- Gaining commitment
- Overcoming Resistance
- Understanding why customers resist
- Learning when to overcome resistance
- Handling customer resistance
- Clearing up misunderstandings
- Dealing with drawbacks
- Overcoming stalls
¿Necesitas un coach de formación?
Te ayudará a comparar y elegir el mejor curso para ti y a financiar tu matrícula en cómodos plazos.
Advanced Management: Cross Selling and Up Selling
*Precio Orientativo
Importe original en USD:
$ 4.500