Customer Relations and Servicing Training

Curso subvencionado para desempleados

En London (Inglaterra)

3.894,75 € + IVA

*Precio Orientativo

Importe original en GBP:

£ 3.335

Más información

¿Necesitas un coach de formación?

Te ayudará a comparar y elegir el mejor curso para ti y a financiar tu matrícula en cómodos plazos.

900 49 49 40

Llamada gratuita. Lunes a Viernes de 9h a 20h.

Descripción

  • Tipología

    Subvencionado a desempleados

  • Lugar

    London (Inglaterra)

  • Horas lectivas

    20h

  • Duración

    5 Días

  • Inicio

    Fechas a elegir

Would you like to give an impulse to your professional life? If so, you should check this Customer Relations and Servicing Training course, organized by London Training for Excellence, that Emagister.co.uk has added to its catalogue.

This training course is designed to provide the participants with an extensive understanding of Customer Relations and Servicing. Participants will be equipped with the necessary skill sets required to manage any scenario related to customer relationship and services. The training will include a thorough understanding of customer needs and behaviour as well as roleplays and activities to demonstrate how most situations involving customer service inquiries can be dealt with.

By completing this course, participants will be able to: identify the different elements and aspects of Customer Relations and Servicing; have a proper understanding of Customer Behaviour and Needs and how to cater to them; demonstrate excellent customer handling and relation building skills; respond effectively and accurately to typical customer demands and expectations; be able to turn a prospective customer into an existing client for the business through positive customer service; among other skills.

Click on our website Emagister.co.uk in order to find all the information related to the course. We will inform you about the course without any obligation.

Instalaciones y fechas

Ubicación

Inicio

London (Inglaterra)
Ver mapa
198-206 Acton Ln, NW10 7NH

Inicio

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Opiniones

Materias

  • Marketing
  • Customer service
  • Teamwork
  • Time Management
  • Problem solving
  • Psychology
  • Motivation
  • Relation building skills
  • Customer demands
  • Key Accounts and Customer Service

Temario

  • Identify the different elements and aspects of Customer Relations and Servicing
  • Have a proper understanding of Customer Behaviour and Needs and how to cater to them
  • Demonstrate excellent customer handling and relation building skills
  • Respond effectively and accurately to typical customer demands and expectations Be able to turn a prospective customer into an existing client for the business through positive customer service
  • Handle customer suggestions and complaints effectively and be able to provide appropriate resolutions in a timely manner.

Más información

¿Necesitas un coach de formación?

Te ayudará a comparar y elegir el mejor curso para ti y a financiar tu matrícula en cómodos plazos.

900 49 49 40

Llamada gratuita. Lunes a Viernes de 9h a 20h.

Customer Relations and Servicing Training

3.894,75 € + IVA

*Precio Orientativo

Importe original en GBP:

£ 3.335