Customer Relations and Servicing Training
Curso subvencionado para desempleados
En London (Inglaterra)
*Precio Orientativo
Importe original en GBP:
£ 3.335
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Te ayudará a comparar y elegir el mejor curso para ti y a financiar tu matrícula en cómodos plazos.
Descripción
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Tipología
Subvencionado a desempleados
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Lugar
London (Inglaterra)
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Horas lectivas
20h
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Duración
5 Días
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Inicio
Fechas a elegir
Would you like to give an impulse to your professional life? If so, you should check this Customer Relations and Servicing Training course, organized by London Training for Excellence, that Emagister.co.uk has added to its catalogue.
This training course is designed to provide the participants with an extensive understanding of Customer Relations and Servicing. Participants will be equipped with the necessary skill sets required to manage any scenario related to customer relationship and services. The training will include a thorough understanding of customer needs and behaviour as well as roleplays and activities to demonstrate how most situations involving customer service inquiries can be dealt with.
By completing this course, participants will be able to: identify the different elements and aspects of Customer Relations and Servicing; have a proper understanding of Customer Behaviour and Needs and how to cater to them; demonstrate excellent customer handling and relation building skills; respond effectively and accurately to typical customer demands and expectations; be able to turn a prospective customer into an existing client for the business through positive customer service; among other skills.
Click on our website Emagister.co.uk in order to find all the information related to the course. We will inform you about the course without any obligation.
Instalaciones y fechas
Ubicación
Inicio
Inicio
Opiniones
Materias
- Marketing
- Customer service
- Teamwork
- Time Management
- Problem solving
- Psychology
- Motivation
- Relation building skills
- Customer demands
- Key Accounts and Customer Service
Temario
- Identify the different elements and aspects of Customer Relations and Servicing
- Have a proper understanding of Customer Behaviour and Needs and how to cater to them
- Demonstrate excellent customer handling and relation building skills
- Respond effectively and accurately to typical customer demands and expectations Be able to turn a prospective customer into an existing client for the business through positive customer service
- Handle customer suggestions and complaints effectively and be able to provide appropriate resolutions in a timely manner.
¿Necesitas un coach de formación?
Te ayudará a comparar y elegir el mejor curso para ti y a financiar tu matrícula en cómodos plazos.
Customer Relations and Servicing Training
*Precio Orientativo
Importe original en GBP:
£ 3.335